Comfort Advisor

Smith's Plumbing Services • Memphis, TN

3d

About The Position

The Home Comfort Advisor works directly with homeowners to evaluate their HVAC needs, conduct comfort surveys and home analyses, recommend heating and cooling solutions, and guide customers through the purchase and installation process. The role is suited to motivated individuals with HVAC experience or those willing to learn in a supportive, growth-focused environment.

The advisor builds customer and teammate relationships, maintains accurate and timely paperwork, and represents the company with honesty, positivity, and a client-first attitude. The position also involves arriving prepared for appointments, and taking part in meetings and training.

Requirements

• At least 3 years of proven success in outside sales.
• Strong follow-up, closing, and organizational skills.
• Physical capability to navigate attics, crawl spaces, and other residential spaces.
• Clean driving record and ability to pass a physical, background check, and drug screening.
• Positive, professional attitude with a passion for helping others.
• Self-motivated and reliable, with the ability to work independently or as part of a team.
• Strong communication and interpersonal skills for interacting with customers and teammates.

Nice To Haves

• At least 1 year of HVAC experience is preferred but not required.
• High school diploma, GED, or college degree preferred.

Responsibilities

• Build lasting relationships with customers and teammates.
• Convert prospects into satisfied owners of new heating and cooling systems.
• Perform in-depth comfort surveys, home analyses, and load calculations.
• Arrive prepared for appointments, including showing up 5–10 minutes early.
• Maintain complete and accurate paperwork in a timely manner.
• Uphold honesty, positivity, and a client-first attitude in all interactions.
• Participate actively in meetings and training sessions.

Benefits

• 401(k)
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• AD&D coverage
• Short- and long-term disability coverage
• Critical illness coverage
• Accident coverage
• Hospital indemnity coverage
• Paid holidays
• Paid vacation
• Ongoing training to develop skills and advance a career

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED