Combo Clerk

PAQ • Lodi, CA

5d • Onsite

About The Position

Combo Clerks support in-store operations and serve as a key point of contact for customers. They process merchandise and multiple forms of payment accurately, maintain and reconcile an assigned cash drawer, provide customer assistance, and help with other departments as needed. The position involves operating checkout and self-checkout systems, following payment and store policies, and supporting a safe and efficient shopping environment. The role is performed in a fast-paced retail setting with frequent customer and team-member interaction.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• No prior experience required; on-the-job training is provided.
• Basic math and cash-handling knowledge.
• Customer-service knowledge and ability to engage customers effectively.
• Strong communication skills for interacting with customers and team members.
• Ability to operate POS systems and other cashier equipment; basic computer skills.
• Attention to detail when processing transactions and handling cash.
• Ability to adapt to changing situations, manage multiple demands, and work with diverse personalities.
• Ability to make informed decisions quickly in high-pressure situations.
• Ability to stand and walk for extended periods, typically during 8-hour shifts.
• Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally.
• Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
• Manual dexterity to handle money and operate POS systems, 10-key adding machines, and self-checkout systems.
• Ability to communicate clearly and work quickly in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• Previous retail or customer-service experience.

Responsibilities

• Provide friendly, helpful customer service, resolve customer concerns, and seek supervisor assistance when needed.
• Identify produce items and process produce codes.
• Process cash, checks, coupons, debit and credit cards, gift cards, EFS, EBT, and WIC transactions.
• Assist customers using knowledge of store layout and products.
• Follow payment acceptance procedures to ensure transaction accuracy and minimize losses.
• Scan and process merchandise efficiently at the register.
• Prepare and maintain records for cash drops and register cash and coin needs.
• Follow company policies, including accounting for items at the bottom of the basket.
• Comply with alcohol and other applicable sales regulations, including checking IDs and refusing prohibited sales.
• Obtain supervisor assistance to void items or transactions and resolve check-stand technical issues.
• Supervise self-checkout stations and assist customers with scanning, payments, and troubleshooting.
• Reconcile the assigned till at the end of the shift and balance payment forms and daily totals.
• Process transactions accurately through the Point of Sale system.
• Maintain current knowledge of promotions and store policies to answer customer questions accurately.
• Report potentially unsafe conditions and suspicious activity.
• Validate bills of $20 or higher and notify management of suspected counterfeit bills.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED