Bakery Combo Clerk

PAQ•Fairfield, CA
•Onsite

About The Position

The Bakery Combo Clerk supports the Bakery Lead in meeting departmental sales and profit goals and helps provide a positive customer shopping experience by maintaining quality standards. The role is important to store operations and includes assisting customers, performing baking-related duties as needed, and helping maintain the bakery department. The position requires following food safety, sanitation, product-handling, pricing, stocking, labeling, and workplace safety procedures. No prior experience is required; on-the-job training is provided.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • No prior experience required; on-the-job training is provided.
  • Proficiency in basic math and cash-handling procedures.
  • Understanding of customer-service practices and strategies for customer engagement.
  • Knowledge of food handling, storage, and sanitation procedures.
  • Familiarity with bakery products, ingredients, and recipes.
  • Strong communication skills for interacting with customers and team members.
  • Ability to operate POS systems and cashier equipment, including basic computer skills.
  • Attention to detail in transactions and cash handling.
  • Ability to adapt to changing situations, manage multiple demands, and work with diverse personalities.
  • Ability to handle multiple tasks, including baking, customer service, and cleaning, and make timely decisions in high-pressure situations.
  • Ability to stand and walk for extended periods, typically 8-hour shifts; frequently lift and carry up to 25 pounds and occasionally up to 50 pounds; and perform repetitive reaching, bending, stooping, and squatting.
  • Manual dexterity for handling money and operating POS systems, 10-key adding machines, and self-checkout systems.
  • Ability to work around hot ovens and baking equipment, tolerate temperature variations, and handle hot items safely.
  • Good vision to assess baked goods, read labels and recipes, and operate machinery safely; clear communication and the ability to move efficiently in a fast-paced environment.
  • Availability to work weekends, evenings, and holidays.
  • Ability to wear required attire, approved hats or hair nets, safety-toe footwear, and non-slip shoes.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Provide friendly and helpful customer service, handle difficult situations, and resolve customer concerns with supervisor assistance as needed.
  • Receive, price, and stock products according to approved procedures, ensuring accuracy, quality, and proper rotation.
  • Prepare, package, and stock bakery items as assigned.
  • Transport products to preparation or storage areas, including refrigerated storage boxes.
  • Maintain inventory freshness, quality, and turnover while minimizing out-of-stock and overstocked items.
  • Handle damaged and spoiled products according to company policy.
  • Maintain a clean, attractive, and welcoming department.
  • Comply with safety policies and procedures and applicable health and civil code regulations.
  • Follow weights and measures laws and labeling requirements.
  • Immediately report malfunctioning refrigeration or equipment to store management.
  • Keep current on promotions and store policies to provide accurate customer information.
  • Report potentially unsafe conditions and suspicious activities.
  • Perform other duties as assigned.
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