Hot Deli Combo Clerk

PAQ • Sacramento, CA

10d • Onsite

About The Position

The Hot Deli Combo Clerk supports the Hot Deli Lead in meeting the department’s sales and profit goals and helps provide customers with a positive shopping experience by upholding quality standards. Clerks are an important part of store operations and often serve as a point of contact for customers. The role also assists with hot deli duties as needed, including performing Cook I duties and other assigned tasks.

The position involves providing customer service; receiving, pricing, stocking, and rotating products; preparing, packaging, and serving prepared foods; maintaining inventory and product quality; and keeping the department and food-preparation areas clean and sanitary. Employees follow food-safety procedures, FIFO practices, and company policies for damaged or spoiled products.

Work takes place in a fast-paced retail environment with frequent interaction with customers and team members. The work environment includes exposure to hot cooking equipment and cooler areas, food allergens, cleaning chemicals, mechanical parts, and wet or slippery conditions. Work hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Proficiency in basic math and cash-handling procedures.
• Understanding of customer-service practices and strategies for customer engagement.
• Knowledge of proper food handling, storage, and sanitation procedures.
• Strong communication skills for interacting with customers and team members.
• Ability to operate POS systems and other cashier equipment, with basic computer skills.
• Attention to detail when processing transactions and handling cash.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to make informed decisions quickly, including in high-pressure environments.
• Ability to stand and walk for extended periods, typically 8-hour shifts; frequently lift and carry up to 25 pounds and occasionally up to 50 pounds; and perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
• Manual dexterity to handle money and operate POS systems, 10-key adding machines, and self-checkout systems.
• Ability to tolerate temperature variations and safely handle hot items.
• Good vision to assess food quality and appearance and read labels.
• Ability to maintain clear communication, move efficiently, and sustain work in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Provide friendly and helpful customer service, handle difficult situations, and resolve customer concerns with supervisor assistance as needed.
• Receive, price, and stock products according to approved procedures to ensure accuracy, quality, and proper rotation.
• Prepare, package, and serve a variety of prepared foods.
• Maintain a clean, attractive, and customer-friendly department.
• Maintain inventory control to ensure freshness, product quality, and turnover while minimizing out-of-stock and overstocked items.
• Handle damaged and spoiled products according to company policy.
• Clean and organize eating, serving, and food-preparation areas, utensils, and equipment, following sanitation, health, and safety standards.
• Follow FIFO (First In, First Out) practices and food-safety guidelines.
• Perform Cook I duties and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED