Hot Deli Combo Clerk

PAQ•Merced, CA

12d•Onsite

About The Position

The Hot Deli Combo Clerk supports the Hot Deli Lead in meeting department sales and profit goals and contributes to a positive customer shopping experience by upholding quality standards. The position serves customers, assists with hot deli duties, and supports store operations through food preparation, product handling, inventory control, and department maintenance. The role involves preparing, packaging, and serving prepared foods; handling customer concerns; and maintaining food quality, freshness, and proper product rotation. Employees follow food safety, sanitation, health, and safety standards while keeping food preparation, serving, and eating areas, utensils, and equipment clean and organized. The role requires frequent customer and team interaction in a fast-paced retail environment, including work around hot cooking equipment and refrigerated areas. This is a seasonal, full-time, on-site, non-exempt position. Hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts. The stated pay range is $16.90–$21.50. No prior experience is required, and on-the-job training is provided.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Proficiency in basic math and cash-handling procedures.
Understanding of customer service practices and strategies for customer engagement.
Knowledge of proper food handling, storage, and sanitation procedures.
Strong communication skills for interacting with customers and team members.
Ability to operate POS systems and other cashier equipment.
Attention to detail when processing transactions and handling cash.
Basic computer skills for operating the POS system.
Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
Ability to make informed decisions quickly, including in high-pressure environments.
Ability to stand and walk for extended periods, typically 8-hour shifts.
Ability to lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
Manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout systems.
Ability to use cash-handling tools, including counterfeit-bill detection pens and equipment.
Ability to work in hot conditions near fryers, stoves, ovens, and other cooking equipment; tolerate temperature variations; and handle hot items safely.
Good vision to assess food quality and appearance and read labels.
Ability to communicate clearly, move efficiently, and maintain stamina in a fast-paced environment.
Availability to work weekends, evenings, and holidays; hours vary.

Nice To Haves

Previous retail or customer service experience.

Responsibilities

Provide friendly, helpful customer service, handle difficult situations, and resolve customer concerns with supervisor assistance as needed.
Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
Prepare, package, and serve a variety of prepared foods.
Maintain a clean, attractive, and welcoming department.
Control inventory to support freshness, product quality, and turnover while minimizing out-of-stock and overstocked items.
Handle damaged and spoiled products according to company policy.
Keep eating, serving, and food preparation areas, utensils, and equipment clean and organized, following sanitation, health, and safety standards.
Follow FIFO (First In, First Out) methodology to maintain quality standards.
Follow sanitation and food safety guidelines to maintain a clean and hygienic cooking environment.
Perform Cook I duties and other duties as assigned.