Hot Deli Combo Clerk

PAQ•Stockton, CA
•Onsite

About The Position

The Hot Deli Combo Clerk supports the Hot Deli Lead in meeting the department’s sales and profit goals and helps provide a positive customer shopping experience by upholding quality standards. The role is an important part of store operations, often serving as a point of contact for customers, and assists with hot deli duties as needed. Responsibilities include serving and preparing food, customer service, product stocking and inventory control, and maintaining sanitation and food safety standards. On-the-job training is provided.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Proficiency in basic math and cash handling procedures.
  • Knowledge of customer service practices and strategies for customer engagement.
  • Knowledge of proper food handling, storage, and sanitation procedures.
  • Strong communication skills for interacting with customers and team members.
  • Ability to operate POS systems and other cashier equipment; basic computer skills.
  • Attention to detail when handling cash and completing transactions.
  • Ability to adapt to changing situations, manage multiple demands, and work with diverse personalities.
  • Ability to make informed decisions quickly in high-pressure environments.
  • Ability to stand and walk for extended periods, typically 8-hour shifts; frequently lift and carry up to 25 pounds and occasionally up to 50 pounds; and perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
  • Ability to work around hot cooking equipment and temperature variations, handle hot items safely, maintain clear communication, and work efficiently in a fast-paced environment.
  • Good vision to assess food quality and appearance and read labels.
  • Must be available to work weekends, evenings, and holidays.

Nice To Haves

  • Previous retail or customer service experience.

Responsibilities

  • Provide friendly and helpful customer service, handle difficult situations, and resolve customer concerns with supervisor assistance as needed.
  • Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
  • Prepare, package, and serve a variety of prepared foods.
  • Maintain a clean, attractive, and welcoming department.
  • Maintain inventory control to ensure freshness, product quality, and turnover while minimizing out-of-stock and overstocked items.
  • Handle damaged and spoiled products according to company policy.
  • Keep eating, serving, and food preparation areas, utensils, and equipment clean and organized while following sanitation, health, and safety standards.
  • Follow FIFO (First In, First Out) methodology and strict food-safety guidelines.
  • Perform Cook I duties and other duties as assigned.
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