Collision Estimator

Caliber Holdings•Murfreesboro, TN

About The Position

Caliber Collision is hiring a Collision Estimator for its Murfreesboro – Church St service center. The role performs all-purpose estimating and customer-service duties, including preparing estimates, reviewing processes, checking in customer vehicles, completing final customer paperwork before vehicle delivery, administering total-loss cases, and communicating repair plans and vehicle-status updates to customers. The Collision Estimator must follow Caliber's safety rules, guidelines, and company standards.

Requirements

  • At least 2 years of collision estimating experience.
  • Be at least 21 years of age.
  • Have a valid driver's license and be eligible for coverage under the company's insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. without restrictions.

Nice To Haves

  • Sales experience.
  • Strong sales orientation.

Responsibilities

  • Write repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total-loss administration.
  • Communicate post-repair plans and vehicle-status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled trainings and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
  • Consistent career training in leadership skills and new technologies.
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