Collision Estimator

Crash Champions • Jacksonville, FL

13d • $65,000 - $139,035

About The Position

The Collision Estimator educates customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, completes estimates after full disassembly and damage evaluation, and locks final estimates. The estimator manages each repair throughout the process, performs in-process quality control to ensure Crash Champions’ standards, and keeps customers informed about vehicle status. The role also reviews and pulls data procedures for Body Technicians, completes post-scanning for each vehicle, pre-closes final repair orders, handles disbursement paperwork, addresses file exceptions, and ensures carrier-specific requirements are complete. Compensation includes monthly sales incentive bonuses; the posted range is the average range for a typical full-time employee.

Requirements

• Customer service skills.
• Organization and multitasking skills, good time management, and the ability to adapt easily to a fast-paced environment.
• Ability to work in a fast-paced environment.

Nice To Haves

• Knowledge of dealing with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

• Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers fully informed about vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed