Collision Estimator

Caliber Holdings•Madison, WI

About The Position

Caliber Collision is hiring a Collision Estimator to perform duties that include writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork before vehicle delivery, including DRP documentation and final invoices. The role also finalizes total loss administration and communicates post-repair plans and vehicle status updates to customers, while following Caliber safety rules, guidelines, and company standards. Caliber describes itself as operating more than 1,700 centers nationwide, with more than 30,000 teammates and automotive services spanning collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet care. The company emphasizes helping customers return to the road safely and supporting teammates’ career growth through training and advancement opportunities.

Requirements

  • At least 2 years of collision estimating experience.
  • Be at least 21 years of age.
  • Have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Have a strong sales orientation.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP documentation and final invoices.
  • Finalize total loss administration.
  • Communicate post-repair plans and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision coverage with eligibility beginning on day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
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