Collision Estimator

Classic Collision • Rome, GA

1d

About The Position

Classic Collision is hiring a Collision Estimator to support its vehicle repair operations and provide customers with quality service grounded in safety, integrity, and honesty. The estimator serves as the primary customer contact from vehicle drop-off through delivery, prepares estimates according to manufacturer and company guidelines, and works with insurance partners and technicians throughout the repair process. The role also includes maintaining customer satisfaction, communicating repair updates, and inspecting completed work before vehicle delivery. Compensation is commission-based and depends on expected sales volume.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to communicate clearly and concisely in writing, by phone, and in person.
• Strong organizational skills.
• Successful completion of a background check required.
• Demonstrate integrity, respect, and accountability; provide strong customer service; contribute innovative ideas; and support a positive, collaborative team environment.
• Ability to perform the physical and visual demands of the role, including regular use of hands, talking and hearing; frequent standing, sitting, and walking; occasional reaching and moving objects weighing up to 20 pounds; close and peripheral vision; and adjusting focus.

Nice To Haves

• Prior collision estimating experience preferred.
• Familiarity with CCC1 estimating systems preferred.
• I-CAR or ASE certification preferred.

Responsibilities

• Serve as the primary customer contact throughout the repair process, from vehicle drop-off through delivery.
• Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
• Partner with insurance companies to manage customer claims and support a positive customer experience.
• Keep customers informed about repair progress.
• Coordinate with technicians to confirm all damage has been identified.
• Maintain customer satisfaction scores according to company standards.
• Perform a quality inspection before delivering the vehicle to the customer.
• Perform other related duties as assigned.

Benefits

• Paid weekly
• Continuous training
• Supportive team culture
• Company match 401(k)
• Medical, dental, and vision coverage
• Paid time off
• Six paid holidays
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed