Collector - Medicare

Powers Health•Munster, IN

About The Position

The Medicare Collector manages follow-up on assigned Medicare accounts to ensure claims are resolved and paid accurately and on time. The role involves working in billing and collection systems, resolving denials and claim edits, and supporting timely payment through accurate documentation, claim correction, rebilling, or appeals. The Collector also reviews accounts for appropriate write-offs or adjustments and stays current on department software and Medicare billing rules and requirements. Powers Health describes a work environment that promotes employee growth and development, with tools, resources, and mentoring opportunities to support career advancement. The organization offers a competitive wage and benefits package.

Requirements

High school diploma or equivalent.
One year of collections experience in a hospital or medical business office.
Knowledge of medical terminology.
Working knowledge of computers, including billing systems and Microsoft Office.
Typing speed of 35 words per minute with accuracy.
Strong communication and problem-solving skills.

Nice To Haves

Medicare collections experience.
Familiarity with Medicare claims tools and the appeals process.

Responsibilities

Follow up on assigned accounts in billing and collection systems, following department procedures and meeting productivity goals.
Submit required documentation to speed up payment.
Respond promptly and accurately to questions and correspondence from payers, patients, and other parties.
Confirm that conditions for payment are met, including accurate charges, ICD-10-CM and CPT coding, prior authorization, insurance eligibility, and benefit coverage.
Review reports to identify denials and edits, correct claims, and decide whether to rebill or appeal.
Recommend action plans to prevent repeat denials.
Review accounts for needed write-offs or adjustments according to department procedures.
Stay current on department software and Medicare billing rules and requirements.