Collector I

All Star Recruiting Locums•Boca Raton, FL

About The Position

All Star Healthcare Solutions is seeking a dedicated, energetic, and hardworking Collector I to join its Finance Department in the North Broward area. The company describes its culture as professional and fast-paced, collaborative, and not overly corporate, with a focus on servicing providers, clients, and the community while supporting employees’ personal, professional, and financial goals. The Collector I provides financial, administrative, and clerical services to the Finance Department. The role ensures accurate and efficient operations by processing and monitoring incoming payments, verifying and posting receipts, and securing revenue. It also supports billing, collections, accounts receivable, payment reconciliation, customer inquiries, reporting, and related projects.

Requirements

Minimum of 2 years’ experience in accounting or a related field.
Knowledge of general accounting principles.
Excellent analytical, problem-solving, and decision-making skills.
Dependability, attention to detail, good organizational skills, and interpersonal skills.
Good computer skills, including some database management.
Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
Ability to multitask and meet deadlines.
Proficient mathematical and logical deduction skills.
Excellent written and verbal communication skills.
Successful completion of new-hire training.

Nice To Haves

Bachelor’s degree preferred.
Experience with Sage Intacct accounting software preferred.

Responsibilities

Maintain the billing system and generate and send invoices to assigned All Star clients.
Follow up on, collect, and allocate payments, including following up on assigned VMS invoices.
Carry out billing, collection, and reporting activities according to specific deadlines.
Perform account reconciliations and monitor customer accounts for non-payments, delayed payments, and other irregularities.
Research and resolve payment discrepancies; generate age analysis for review and action.
Ensure collections for both perm and locums, follow up on client payments and inquiries, review accounts receivable aging for compliance, and assess and handle client issues and rejections.
Maintain accounts receivable customer files and records.
Follow established procedures for processing receipts and cash; process credit card payments and prepare bank deposits.
Investigate and resolve customer queries and process adjustments as appropriate.
Communicate with customers by phone, email, or mail.
Develop a recovery system and initiate collection efforts.
Collect data and prepare monthly metrics.
Manage multiple projects as assigned by the Controller or Senior Management.
Maintain attendance and punctuality, ensure work responsibilities are covered when absent, and arrive on time for meetings and appointments.
Perform other duties as assigned and modified at the manager’s discretion.