Collector I

All Star Recruiting Locums LLC•Boca Raton, FL

About The Position

All Star Healthcare Solutions is seeking a dedicated, energetic, and hardworking Collector I to join its growing healthcare staffing company in the North Broward area. The company describes its culture as professional and fast-paced, while not overly corporate, and emphasizes service to providers, clients, and the community alongside employees’ personal, professional, and financial goals. It offers specialized development, benefits, competitive pay, and opportunities for job expansion in a fun and collaborative environment. The Collector I provides financial, administrative, and clerical services to the Finance Department. The role supports accurate and efficient operations by processing and monitoring incoming payments and securing revenue through verification and posting of receipts.

Requirements

Proven experience as a Collector I.
Knowledge of general accounting principles.
Excellent analytical, problem-solving, and decision-making skills.
Dependability, attention to detail, good organizational skills, and interpersonal skills.
Good computer skills, including some database management.
Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
Ability to multitask and meet deadlines.
Proficiency in mathematical and logical deduction skills.
Excellent written and verbal communication skills.
Minimum of 2 years of experience in accounting or a related field.
Successful completion of new-hire training.

Nice To Haves

Bachelor’s degree preferred.
Experience with Sage Intacct accounting software preferred.

Responsibilities

Maintain an up-to-date billing system.
Generate and send invoices to assigned All Star clients.
Follow up on, collect, and allocate payments.
Follow up on assigned VMS invoices.
Perform billing, collection, and reporting activities according to deadlines.
Perform account reconciliations.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Research and resolve payment discrepancies.
Generate age analysis for review and action.
Ensure collections for both perm and locums.
Follow up on client payments and inquiries.
Review accounts receivable aging to ensure compliance.
Assess and handle client issues and rejections.
Maintain accounts receivable customer files and records.
Follow established procedures for processing receipts and cash.
Process credit card payments and prepare bank deposits.
Investigate and resolve customer queries and process adjustments as appropriate.
Communicate with customers by phone, email, or mail.
Develop a recovery system and initiate collection efforts.
Collect data and prepare monthly metrics.
Manage projects assigned by the Controller or Senior Management.
Maintain attendance and punctuality, ensure work responsibilities are covered during absences, and arrive on time for meetings and appointments.
Perform other duties as assigned or modified at the manager’s discretion.