Specimen Collector I

Aegis Sciences Corp•Potosi, MO

10d

About The Position

The Specimen Collector collects biological specimens at client sites for scientific testing. The role maintains the integrity of the collection process, keeps records for reporting, obtains initial insurance verification for billing, and packages specimens for shipment. The schedule is Monday, Tuesday, and Thursday from 9:00 AM to 4:00 PM, with a one-hour lunch, plus Wednesdays from 8:00 AM to 4:00 PM with a one-hour lunch as needed. The position is listed as 25 hours per week. The collector communicates with clients and Aegis Sales Management, follows standard operating procedures, and ensures samples and chain-of-custody documentation are complete and accurate. The role uses the FLUID electronic lab requisition system, responds to client and patient questions about Aegis policies, completes compliance training, follows safety requirements, and may verify insurance or collect patient payments. The collector also manages supplies and budgets with sales managers, supports sales and marketing objectives, maintains knowledge of Aegis testing services, contributes to process improvements and team goals, and performs other assigned duties. Aegis Sciences Corporation is an Equal Opportunity Employer.

Requirements

High school diploma or GED required.
Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality.
Excellent customer service skills.
Positive approach and attitude in patient interactions.
Excellent written and verbal communication skills.
Ability to work on multiple tasks without sacrificing quality.
Attention to detail and ability to interact with staff at all levels.
Basic computer knowledge, including sending, receiving, and monitoring email; navigating websites and entering web addresses; maintaining and entering usernames and passwords; understanding the importance of credentials; basic knowledge of computer ports such as USB for signature pads and printers; typing at least 40 words per minute; experience and understanding of the Windows operating system; saving and deleting files and folders; and understanding the necessity of security measures.

Nice To Haves

Experience in the healthcare or medical field is preferred.
Preferred experience with tablets and use of a stylus.

Responsibilities

Foster open communication between the client and Aegis Sales Management.
Follow standard operating procedures for sample collection.
Maintain the integrity of each chain of custody and sample, including ensuring sufficient sample volumes and proper labeling and sealing.
Ensure sample requisitions are complete and accurate.
Use Electronic Lab Requisitions (ELR) “FLUID” for sample submissions.
Answer client and patient questions regarding Aegis policies.
Complete and maintain required compliance training, including HIPAA training and annual lease agreements where required.
Comply with applicable safety requirements, including use of personal protective equipment (PPE).
Order supplies and manage the budget with the Regional Sales Manager (RSM) and Area Sales Manager (ASM) as required.
Verify insurance information through Passport as needed.
Request or collect payment from patients where applicable.
Maintain regular communication with the Regional Sales Manager and Area Sales Manager.
Support the ASM and RSM in their marketing and sales objectives related to sample collection.
Maintain an excellent working knowledge of Aegis testing services.
Represent Aegis professionally and positively, with a “can do” attitude.
Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing knowledge and skills.
Perform other duties as required and assigned.