Specimen Collector I

Aegis Sciences Corp•Freehold, NJ

About The Position

The Specimen Collector collects biological specimens at client sites for scientific testing. The role maintains the integrity of the collection process, keeps records for reporting, obtains initial insurance verification for billing, and packages specimens for shipment. The schedule is Tuesday, Wednesday, and Thursday from 6:00 PM to 8:00 PM, and Friday from 11:00 AM to 1:00 PM, for up to six hours per week. The role involves following standard operating procedures, protecting chain of custody and sample integrity, completing requisitions, using the FLUID electronic lab requisition system, communicating with clients and patients, and coordinating with sales management. The collector also completes compliance training, follows safety requirements, manages supplies and budget as required, verifies insurance, collects patient payments when applicable, and supports process improvements and company goals.

Requirements

High school diploma or GED.
Ability to work in a fast-paced environment while maintaining quality and extreme confidentiality.
Excellent customer service skills.
Positive approach and attitude in patient interactions.
Excellent written and verbal communication skills.
Ability to work on multiple tasks without sacrificing quality.
Attention to detail and ability to interact with staff at all levels.
Basic computer knowledge, including sending, receiving, and monitoring emails; navigating websites and entering URLs; maintaining and entering usernames and passwords and understanding the importance of credentials; understanding computer ports such as USB for signature pads and printers; typing at least 40 words per minute; using the Windows operating system; saving or deleting files and folders; and understanding the necessity of security measures.

Nice To Haves

Experience in the healthcare or medical field is preferred.
Experience with tablets and use of a stylus is preferred.

Responsibilities

Foster open communication between the client and Aegis Sales Management.
Follow standard operating procedures for sample collection.
Maintain the integrity of each chain of custody and sample, including sufficient sample volume and proper labeling and sealing.
Ensure sample requisitions are complete and accurate.
Use Electronic Lab Requisitions (ELR) “FLUID” for sample submissions.
Answer client and patient questions regarding Aegis policies.
Complete and maintain required compliance training, including HIPAA training and annual lease agreements where required.
Comply with applicable safety requirements, including use of personal protective equipment (PPE).
Order supplies and manage the budget with the Regional Sales Manager (RSM) and Area Sales Manager (ASM) as required.
Verify insurance information through Passport as needed.
Request or collect payment from patients where applicable.
Maintain regular communication with the Regional Sales Manager and Area Sales Manager.
Support the ASM and RSM in marketing and sales objectives related to sample collection.
Maintain an excellent working knowledge of Aegis testing services.
Represent Aegis professionally and positively, with a can-do attitude.
Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
Participate in team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing knowledge and skills.
Perform other duties as required and assigned.