Collections Specialist

Berkshire Bank • Plainview, NY

20d • Onsite

About The Position

The position is responsible for assisting with all Eastern Funding LLC delinquent customer accounts.

Requirements

• 2 – 4 years of collections experience.
• Strong verbal communications.
• Ability to multitask and problem solve.
• Ability to work independent and understand the need for timely response and proactive measures.
• Ability to work cooperatively with team and other department colleagues.
• Working knowledge of computer software word excel and TValue.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Monitor and clear check and automatic debit bounces.
• Notify loan officers and management team of action steps taken by collections representative.
• Be proficient in the Company’s accounting software system.
• Answer all customers billing related inquires.
• Make ACH date and bank changes as required.
• Create check spreadsheet for all incoming checks received by Customer Service.
• Maintain the Eastern Funding used equipment list.
• Maintain the repossession & returns list for all Specialty Vehicles.
• Assist on repossession of equipment which requires visitation to the location for physical removal of assets.
• Make suggestions to management with respect to loan workout.
• Assist in house attorney in preparing default letter and in other legal matters.
• Know and understand the company’s BSA/AML compliance policies, and participate in the company’s ongoing compliance training.
• Do other assignments as directed by CM.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level