Collections Specialist

Ascent Aviation Services • Marana, AZ

3h • Hybrid

About The Position

Ascent Aviation Services is seeking a results-driven Collections Specialist with a proven track record of reducing aged receivables and driving cash collections in a complex, contract-based environment. This role owns AR aging, aggressively collects past due balances, resolves disputes, and provides reliable visibility into expected cash inflows through accurate collections forecasting. This role plays a critical part in optimizing working capital and ensuring predictable cash flow in a high-growth, project-based environment. By driving collections performance and delivering reliable cash forecasts, this position directly supports liquidity, operational execution, and strategic decision-making.

Requirements

• 3+ years of B2B collections experience
• Proven ability to reduce AR aging and collect past due balances
• Ability to forecast cash collections with strong accuracy
• Strong analytical skills related to AR aging and payment trends
• Strong communication and negotiation skills
• Intermediate Excel skills (pivot tables, lookups)
• Experience with ERP systems
• 3–5+ years in collections or AR
• High school diploma required

Nice To Haves

• degree preferred

Responsibilities

• Own AR aging with focus on 30/60/90+ day balances
• Execute proactive collection strategies to reduce DSO
• Perform high-volume outbound collections activity (calls, emails, escalations)
• Negotiate payment plans and resolve delinquent accounts
• Maintain detailed collection activity logs in ERP systems
• Resolve disputes quickly with internal teams
• Hold customers accountable to contractual payment terms
• Build professional but firm relationships with customer AP contacts
• Develop and maintain accurate collections forecast based on customer payment behavior and account status
• Provide daily and weekly updates on AR aging and expected cash collections
• Identify risks, delays, and changes in customer payment commitments
• Refine forecast assumptions using actual payment trends
• Explain variances between forecasted and actual collections
• Support cash flow planning with Finance and Treasury
• Review invoices for accuracy to prevent collection delays
• Assist with statements and supporting documentation

Benefits

• 401K with Company Match
• Medical/Dental/Vision Insurance
• PTO - Eligible for 3 Weeks in your First Year, in Addition to 7 Paid Company Holidays
• Company-Provided Short-Term Disability, Long-Term Disability, and Life Insurance
• Development and Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED