Collections Specialist

Cirrus Asset Management • Irving, TX

1d • $20 - $22 • Onsite

About The Position

We are seeking a skilled Collection Specialist to reach out to clients and secure outstanding payments. This role will involve balancing the maintenance of strong, trust-based relationships with the need to ensure timely payment collection. The ideal candidate will demonstrate professionalism, reliability, and a strong sense of trustworthiness. Excellent communication and negotiation skills are essential, along with the ability to work independently.

Requirements

• Minimum five years of experience in unsecured debt collections.
• Bilingual in Spanish and English
• Familiarity with state and federal regulations relating to collection procedures.
• Exceptional negotiation skills while upholding a professional and courteous attitude
• Proven success in agency or bad debt recovery
• Strong verbal and written communications skills.
• Outstanding organizational and follow-up abilities.
• Proficient in computer applications, including Outlook, Excel, and Word.

Nice To Haves

• Experience with Multifamily Property Management
• Knowledge of Yardi is a plus

Responsibilities

• Contact customers via phone, email and mail to collect outstanding balances
• Negotiate payment arrangements and settlements within company guidelines
• Monitor current payment arrangements to ensure timely payments
• Submit accounts to third-party collections when appropriate
• Provide weekly reports on collection activities
• Stay up-to-date on collection laws and company policies to ensure compliance
• Record activities using the internal financial database
• Deliver precise and up-to-date status updates to clients
• Capability to conduct skip tracing on missing clients
• Providing excellent customer service and maintaining a professional demeanor is crucial

Benefits

• Paid Holiday, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPs, and HRAs
• monthly performance-based bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees