Collections Specialist
About The Position
VytlOne is seeking an experienced Collections Specialist to join our Finance team in Amarillo, TX. The Collection Specialist works with clients, patients and vendors to resolve delinquency of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner. Assigned duties are to be in compliance with Company policies and procedures in addition to federal, state and payor guidelines. VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions—delivering excellence through tailored strategies and collaborative partnerships. At VytlOne, we’re not just transforming pharmacy—we’re making a purposeful impact on the communities we serve. At VytlOne , our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger—where their work truly matters. We foster a culture of authenticity , where you’re encouraged to be yourself and a place to grow, collaborate and make an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team , united by a bold mission and a spirit of innovation. Here, you’ll find a place where your ideas are heard, your contributions are valued, and your career can thrive. This is an onsite location in Amarillo, TX.
Requirements
- High School Diploma or equivalency.
- MINIMUM 3 years billing and collections experience, with experience in the healthcare industry preferred
- Ability to work with confidential material with sensitivity to customer needs and data
- Word processing, spreadsheet and database skills required
- Ability to work independently and prioritize work to meet deadlines
- Ability to work under pressure
- Ability to work through and solve problems
- Ability to handle calls to Insurance Companies with tenacity and resiliency
- Excellent organizational skills
- Excellent communication skills – effective telephone voice with customer orientation and great listening ability
Nice To Haves
- Some college coursework in accounting, bookkeeping, or other related field preferred
Responsibilities
- resolve delinquency of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner
- Assigned duties are to be in compliance with Company policies and procedures in addition to federal, state and payor guidelines.
Benefits
- diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment
- competitive compensation
- comprehensive health benefits package
- supportive team environment
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
- Company-paid basic life/AD&D, short-term and long-term disability insurance
- Rx, dental, vision, other voluntary benefits, and FSA
- Employer-matched 401k Plan
- Industry-leading PTO plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
