Collections Specialist

CheckSammy Inc.Addison, TX

About The Position

We are looking for a skilled and motivated Collections Specialist to join our Accounts Receivable team. In this role, you will play a key part in managing outstanding balances, maintaining strong client relationships, and driving timely recovery of payments.

Requirements

  • 2–4 years of experience in collections, accounts receivable, or a related finance role.
  • Solid understanding of collections processes, credit policies, and accounts receivable procedures.
  • Proficiency with ERP or accounting software (e.g., SAP, Oracle, QuickBooks, or similar).
  • Strong negotiation and communication skills, with the ability to handle sensitive conversations professionally.
  • High attention to detail with strong organizational and time management skills.
  • Ability to work independently and manage a high-volume workload in a fast-paced environment.

Responsibilities

  • Monitor and manage assigned accounts receivable portfolios to ensure timely collection of outstanding balances.
  • Contact clients and customers via phone, email, and written correspondence to resolve overdue accounts.
  • Negotiate and establish payment plans or arrangements while adhering to company policies and compliance requirements.
  • Investigate and resolve billing discrepancies and disputes in coordination with internal teams.
  • Maintain accurate and up-to-date records of all collection activities, communications, and account statuses.
  • Prepare and present regular aging reports and collection status updates to AR management.
  • Escalate unresolved accounts to appropriate legal or external collection channels as needed.
  • Collaborate with sales, finance, and customer service teams to streamline the collections process.

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What This Job Offers

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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