Collections Specialist

Hawkins Inc • Roseville, MN

9d • $53,000 - $58,000

About The Position

Hawkins, Inc. is a formulator, manufacturer, blender, distributor, and sales agent for industrial and laboratory chemicals serving municipalities and businesses throughout the Central United States. The Collections Specialist performs customer account reconciliations, researches account disputes and billing discrepancies, responds to customer inquiries, and collects past-due balances. The role also maintains customer records and reporting, supports process improvements, and follows SOX controls and corporate accounting procedures. Travel is not required.

Requirements

• 0–1+ years of collections and/or credit experience.
• Ability to work independently and as part of a team.
• Excellent oral and written communication skills.
• Organized and detail-oriented.
• Ability to multitask and work well while meeting deadlines.
• Experience with Microsoft Excel, Word, and Outlook.
• Attention to detail and follow-through on all action items.
• Ability to work collaboratively in a cross-functional environment.

Nice To Haves

• JD Edwards software experience.

Responsibilities

• Perform collection activities.
• Work with customers and sales agents to reconcile and resolve outstanding balances.
• Make recommendations regarding doubtful accounts, debt write-offs, and third-party collections.
• Resolve billing discrepancies and initiate invoice corrections.
• Review and recommend process improvements to increase efficiency and effectiveness.
• Set up new customers and ship-to accounts.
• Maintain customer information and sales tax information.
• Review, update, and maintain reporting and department spreadsheets.
• Maintain strong working relationships with customers and internal departments.
• Respond to customers in a timely and professional manner.
• Follow SOX procedures and controls, as well as corporate accounting procedures.
• Perform other duties as assigned.

Benefits

• Eligible employees and their dependents have access to medical, dental, vision, life insurance, and LTD/STD benefits.
• 401(k) match.
• Employee Stock Purchase program (ESPP).
• Paid time off.
• Paid holidays.
• 5% bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed