Collections Specialist

Norman Regional Health System • Norman, OK

1d

About The Position

The Collections Specialist assists patients and others who contact NRHS PFS by resolving patient claims and other issues related to hospital stays. The role uses internal software and external websites to expedite claim reimbursement, processes correspondence for assigned accounts, makes revisions to resolve accounts accurately, and resolves account credit balances. The specialist processes and mails refund checks weekly, assists the cashier as needed, and handles special projects assigned by management.

Requirements

• High school diploma or equivalent.
• Equivalent combinations of education and experience may meet the stated requirements.

Nice To Haves

• Knowledge of medical terminology.
• Experience collecting accounts for healthcare service providers, such as hospitals, urgent care clinics, or physician offices.

Responsibilities

• Assist patients and others contacting NRHS PFS with patient claims and other issues related to hospital stays.
• Use internal software and external websites to expedite reimbursement of claims.
• Process correspondence related to assigned accounts.
• Make appropriate revisions to accurately resolve accounts.
• Resolve credit balances on accounts.
• Process and mail refund checks weekly.
• Assist the cashier as required.
• Complete special projects assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life insurance.
• Paid time off (PTO) and paid holidays.
• Tuition reimbursement and scholarship opportunities.
• Retirement plans.
• Free parking.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED