Collections Specialist

PharmcareUSAHydro, OK
Onsite

About The Position

PHARMCAREUSA in Hydro, OK is hiring a Full Time Collections/Customer Service Specialist. Apply today to become a part of this growing company! PharmcareUSA is a national, closed-door, long term care pharmacy business with locations in multiple states. We are privately owned and continue to grow each year, providing daily deliveries to nursing and assisted living facilities as well as hospice residents. We are passionate about what we do and are looking for staff with the same attribute. Here at PharmcareUSA we strive to take care of our own staff as well as the customers we serve.

Requirements

  • Knowledge of financial and accounting software applications.
  • Knowledge of federal and state financial regulations.
  • Ability to analyze financial data and prepare financial reports, statements and projections.
  • Completion of a Bachelor's Degree in Accounting.
  • Three to five years of accounting experience.
  • Successful completion of CPA exams.

Responsibilities

  • Communicate and follow up on customer accounts on a timely basis.
  • Provide customer service, making calls in a professional manner while keeping and improving customer relations.
  • Maintain records by organizing and updating as information comes in to assure accurate and current data information.
  • Request information from pharmacy and/or nursing homes as needed.
  • Monitor and maintain customer accounts: customer calls, account adjustments, small balance write offs, customer reconciliations.
  • Coordinate with and support the Billing/Accounting Department.
  • Enlist the efforts of senior management when necessary to accelerate the collection process.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers.
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