Collections Specialist

mSupply • Kitchener, ON

9d

About The Position

The Collection Specialist is responsible for contacting clients to collect outstanding payments, reconciling customer accounts, managing the flow of the credit application process and some reporting duties as assigned. The Collection Specialist will exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Requirements

• Professional, hard working and trustworthy
• Good financial acumen
• Strong proficiency in MS Office and general computer use
• Strong organizational skills and an ability to prioritize workload
• Strong attention to detail
• A desire to learn, grow and be mentored

Responsibilities

• Conduct credit risk assessments and set-up new customer accounts within the company’s accounting software
• Provide recommendations tied to analysis and risk assessment
• Review and release customer orders flagged for review
• Communicate with customers relating to balances owing and work with them to collect those amounts that are due
• Reconcile customer accounts within set area(s) of responsibility and identify discrepancies and variances
• Assist in posting payments at peak times
• Manage overall customer maintenance in Solar Eclipse accounting system
• Various Credit Department reporting as assigned

Benefits

• Comprehensive health benefits, 100% paid by the company – extended health coverage, dental, vision, and prescription drugs, effective your first day
• Life insurance, plus short- and long-term disability coverage
• Paid time off – vacation, holidays, and personal days
• Employee Assistance Program (EAP)
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed