Collections Representative

America's CAR-MART, Inc.•Cape Girardeau, MO

About The Position

America's Car-Mart is seeking a motivated, results-driven Collections Representative with a background in collections, strong communication skills, and a commitment to achieving targets. The role supports the financial health of the business while providing customer service to customers. The position involves field visits to customers' locations and offers hourly compensation plus eligibility for a monthly bonus. New Account Representatives may participate in a bonus plan with a potential monthly value of up to $425. Eligibility begins on the first day of the month following the start date, and the bonus is disbursed in the subsequent month. Employment is contingent upon a pre-employment background review, drug test, satisfactory MVR, and any applicable state or local requirements for necessary licensure.

Requirements

  • Background in collections.
  • Strong communication skills.
  • Commitment to achieving targets.
  • Satisfactory MVR.
  • Pass a pre-employment background review and drug test.
  • Meet any applicable state or local requirements for necessary licensure.

Responsibilities

  • Conduct field visits to customers' locations for collections purposes.
  • Negotiate payment arrangements and settlement options with customers.
  • Use effective communication skills to build rapport and address customer concerns.
  • Document customer interactions and update collection records.
  • Ensure compliance with legal and regulatory requirements related to collections.

Benefits

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off
  • Hourly compensation plus eligibility for a monthly bonus of up to $425
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