Collections and Credit Specialist
About The Position
The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail and deadline oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. If you are an experienced collections / accounts receivable professional that wants to join a hard-working and fun team, we encourage you to apply. This position offers the opportunity to develop while contributing to a growing company. This right person will be comfortable working with a variety of stakeholders and have desire to monitor progress while managing multiple collection efforts.
Requirements
- Two-year degree or equivalent experience.
- Competence dealing with sensitive information in a confidential manner.
- Ability to work independently, show initiative, and take ownership of responsibilities.
- Self-motivation to exceed expectations with continuous improvement
- Strong interpersonal and negotiating skills
- Excellent time management and problem-solving skills.
- PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms
- Commitment to efficient collections processes utilizing technology
Nice To Haves
- Experience in collections or accounts receivable.
- Accounting or legal background or education
- Experience in construction industry.
Responsibilities
- Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.)
- Differentiate state requirements for notices and collection.
- Perform research needed regarding credit and collection and document for reference.
- Process various collection methods such as small claims, garnishments, and mechanics liens.
- Work with management to track and collect doubtful customer accounts.
- Assist in process of COD account collections.
- Contribute to creation and compliance with company credit and collection policies.
- Assist with checks returned for insufficient funds.
- Investigate issues in billing, customer payments, or sales tax, and work to resolve.
- Monitor projects to determine prelien notice requirements.
- Maintain customer information, credit notes, and payment plans.
- Cross-train and take on other duties assigned to support the team
Benefits
- Medical, Dental, and Vision Insurance
- Employee Assistance Program
- Company-Paid Short-Term Disability and Life Insurance
- Voluntary Life Insurance and Long-Term Disability
- Paid Time Off, Holiday, and Bereavement Pay
- 401(k) with Company Match
- Annual Clothing Allowance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
