Credit and Collections Specialist

PRINSCO•Willmar, MN
•$22 - $27•Onsite

About The Position

The Credit and Collections Specialist role provides administrative and transactional support by collecting and tracking payments, processing invoicing, and maintaining safe work practices. This role reports to the Credit and Accounts Receivable Manager.

Requirements

  • Associate’s degree in accounting, or equivalent work experience
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
  • Strong influencing and negotiating skills with the ability to communicate verbally and in writing with all levels of the organization
  • Highly organized, accurate, and detail-oriented with the ability to analyze data/facts to support valid conclusions and sound recommendations
  • Proficient in computer skills, including MS Office and accounting software
  • Honest with the ability to maintain confidentiality and be fiscally responsible
  • Demonstrate commitment to high personal and professional ethical standards.
  • Live out Prinsco values through hard work, relationships, humble confidence, and integrity.
  • Be consistent with our mission: To care. To contribute. To solve.
  • Build and maintain open, honest working relationships with others, set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Work safely in all tasks, with all required tools and equipment.
  • Maintain good housekeeping, including a clean, organized, and safe work area.
  • Wear all required PPE, complying with all safety regulations and procedures.

Nice To Haves

  • Collections experience preferred

Responsibilities

  • Maximize cash flow by collecting outstanding accounts
  • Monitor and maintain assigned accounts, ensuring payments are up to date
  • Complete the daily invoicing process
  • Process customer credit applications
  • Maintain customer exemption certificates
  • Resolving billing and customer credit issues
  • Respond to customer and CSR inquiries and resolve issues or disputes
  • Investigate and process chargebacks, short payments, returns, bad checks, dispute retail fines, and issue co-op advertising credits
  • Maintain accurate files and support documentation in accordance with company policy and accepted accounting practices
  • Focus on cross-training, continuous learning, and improvement
  • Complete other duties as assigned
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