Collections Analyst

Cynet Systems•Charlotte, NC

About The Position

The Collections Analyst acts as a liaison between creditors and customers to collect outstanding payments. The role requires frequent, high-touch communication by email and phone. Work is performed in a cubicle environment.

Requirements

  • Ability to reconcile accounts.
  • Ability to communicate with customers and creditors via email and phone.

Nice To Haves

  • Experience with SAP.
  • Experience with HighRadius.
  • Credit experience.

Responsibilities

  • Monitor assigned accounts.
  • Contact debtors to begin the recovery process.
  • Negotiate debt payments.
  • Reconcile accounts.
  • Prepare repayment plans to increase collections, as needed.
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