Collections & Accounts Receivable Clerk

Vedder Careers • Chicago, IL

7d • $55,000 - $65,000 • Hybrid

About The Position

Vedder is seeking a Collections & Accounts Receivable Clerk in our Chicago office. Join our dynamic team as an Collections & Accounts Receivable Clerk and become the key player in ensuring precise and efficient payment application processes. You'll play a pivotal role in fostering strong client relationships through prompt and effective resolution of account-related matters. Your responsibilities will encompass direct communication with clients and attorneys, independent resolution of tasks and activities related to collecting and servicing of client accounts; pursuant to both Firm policy and relevant Federal law. If you're seeking an opportunity to showcase your independence and commitment to excellence while contributing to a thriving work environment, this role is perfect for you. As the Collections & Accounts Receivable Clerk, your job duties will include but not be limited to: Prepare bank deposits (on an ad hoc basis). Research, code and post cash receipts into 3E/Elite financial system. Reconcile discrepancies in cash receipts and resolve any issues promptly. Research and apply unallocated cash receipts. Process adjustments, receivable write-offs, and payment reversals. Communicated effectively with internal and external stakeholders to address inbox inquires such as statement of Accounts (SOAs), outstanding invoices and bank verifications. Generate outstanding receivable, and ledger reporting, resolving specific client concerns related to the account, primarily billing and payment activity. Assist with accounts receivable monthly and year-end closing procedures. Be flexible to work overtime during 4th Quarter. Maintain and organize accounts receivable and cash receipt documentation. IE: Checks, ACH, Wire historical transaction data. Strong customer service skills and a pleasant telephone demeanor. Excellent professional writing skills, with an expectation for grammatical accuracy. Ability to effectively manage multiple tasks through organizational and prioritization skills. Must display good judgment and sound decisions. Must be flexible to change and enthusiastic supporter of departmental goals. Must be focused and persistent, with a willingness to ask direct questions. Ability to research client contact information via company tools (I.e. iManage, 3E/Elite, ARCS3, Lexis, and internet). Assist management in updating training procedures. During system integration phase, troubleshoot any issues related to cash receipts and provide support to team as needed. Assist our Global teams and act as backup to maintain BOA cash posting, working with our AP team to ensure recording.

Requirements

• Strong customer service skills and a pleasant telephone demeanor
• Excellent professional writing skills, with an expectation for grammatical accuracy
• Ability to effectively manage multiple tasks through organizational and prioritization skills
• Must display good judgment and sound decisions
• Must be flexible to change and enthusiastic supporter of departmental goals
• Must be focused and persistent, with a willingness to ask direct questions
• Ability to research client contact information via company tools (I.e. iManage, 3E/Elite, ARCS3, Lexis, and internet)
• Ability to prioritize, multi-task and meet deadlines in a fast paced environment
• Ability to handle confidential information in a discreet, professional manner
• Must possess excellent interpersonal skills, including: clear and professional verbal and written communication; strong relationship building ability to facilitate long-term relationships with all levels of client and Firm management
• Must be a flexible and independent worker with high energy, self-motivation, enthusiasm team-spirit and a service-oriented mindset
• Must display the ability to thrive under high-pressure situations or deadlines, with a willingness to ‘go the extra mile’
• Strong attention to detail and accuracy
• Strong analytical and research skills
• High school diploma or equivalent required
• Position also requires the ability to work under pressure to meet strict deadlines
• To perform this job successfully, an individual must be proficient in the following software: High level of competency with Windows functionality and Microsoft Office software, including Outlook, Word and Excel

Nice To Haves

• One to three years in an accounts receivable or billing position for a law firm or professional services firm preferred
• Experience with 3E/Elite accounting and/or ARCS3 collections software, required

Responsibilities

• Prepare bank deposits (on an ad hoc basis)
• Research, code and post cash receipts into 3E/Elite financial system
• Reconcile discrepancies in cash receipts and resolve any issues promptly
• Research and apply unallocated cash receipts
• Process adjustments, receivable write-offs, and payment reversals
• Communicated effectively with internal and external stakeholders to address inbox inquires such as statement of Accounts (SOAs), outstanding invoices and bank verifications
• Generate outstanding receivable, and ledger reporting, resolving specific client concerns related to the account, primarily billing and payment activity
• Assist with accounts receivable monthly and year-end closing procedures
• Be flexible to work overtime during 4th Quarter
• Maintain and organize accounts receivable and cash receipt documentation. IE: Checks, ACH, Wire historical transaction data
• Assist management in updating training procedures
• During system integration phase, troubleshoot any issues related to cash receipts and provide support to team as needed
• Assist our Global teams and act as backup to maintain BOA cash posting, working with our AP team to ensure recording

Benefits

• Competitive Salary : We offer a competitive base salary commensurate with skills and experience.
• Bonus Program : Discretionary annual bonus program.
• Retirement Planning : Discretionary profit sharing and 401(k) matching to help you plan for your future.
• Health and Wellness : Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being.
• Paid Time Off : Competitive time off package including vacation days, paid holidays, sick time and personal days.
• Professional Development : Opportunities for continuous learning and career growth through firm provided training programs.
• Employee Recognition : Anniversary and Vedder Praise Programs to celebrate your achievements and milestones.
• Work-Life Balance : Hybrid work model and family-friendly policies.
• Additional Perks : Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED