Accounts Receivable Collections Specialist

Allegiance Crane & Equipment•Houston, TX

1d•$18 - $22•Onsite

About The Position

Allegiance Crane & Equipment, a leader in the crane and lifting industry, is seeking an Accounts Receivable Collections Specialist to join our corporate team in the Clear Lake area. This position plays a key role in maintaining healthy customer accounts by posting payments, managing collections activities, resolving account discrepancies, and supporting daily accounts receivable operations. The ideal candidate is detail-oriented, customer-focused, and possesses strong analytical and problem-solving skills. Working closely with customers and branch personnel, this individual will help ensure accurate account maintenance, timely collections, and the effective resolution of payment-related issues in a fast-paced environment.

Requirements

Minimum of 2 years of high-volume collections and accounts receivable experience.
Strong problem-solving and account resolution skills.
Experience researching and resolving customer account discrepancies.
Accurate data entry skills with a high attention to detail.
High School Graduate or equivalent, some college is preferred
Excellent customer service and phone skills.
Strong written & oral communications skills for interaction with branch personnel.
Proficient Microsoft Excel Skills.
Experience with Microsoft Dynamics SL preferable
Maintains positive and can-do attitude and approach to work.
Ability to manage multiple projects, while consistently meeting deadlines.
High comfort level, working with a rapid pace.
Excellent recordkeeping and documentation skills.
Self-starter with excellent interpersonal communication and problem-solving skills
Dependability and focus a must
Must demonstrate professional demeanor
Excellent Critical thinking skills

Responsibilities

Cash Posting: Payment transactions received to include eft, checks, and credit card payments.
Perform collection calls on past due accounts
Setup Accounts, Terms and COD
Research and reconcile open accounts receivable issues
Apply strong critical thinking, analytical skills, and high attention to detail in solving problems
Providing customer service regarding collection issues, resolve client discrepancies and short pays
Prepare and present reports on collection activities and progress
Assist AR Coordinator Daily and other request by senior management involving AR
Communicate with customers and branch personnel regarding issues, such as providing invoices or statements, and other collection issues.