Collection Support
PSECU•Harrisburg, PA
•Onsite
About The Position
The Collection Support position performs administrative duties within the Credit Solutions unit. Responsibilities include processing inbound and outbound mail, contacting members with delinquent loans, and completing other clerical and administrative duties assigned by management. The position is scheduled Monday through Friday from 8:00 AM to 4:00 PM and is 100% onsite.
Requirements
- High school education required.
- Any equivalent combination of experience and education.
Responsibilities
- Make inbound and outbound courtesy calls to members with past-due loans.
- Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
- Open and distribute department mail and support emails.
- Execute checks securely and post them to accounting systems and member accounts.
- Process, maintain, and document returned and incoming correspondence.
- Ensure proper execution of vendor bills.
- Process, maintain, and document cease-and-desist requests.
- Work with management to process and maintain charged-off collection accounts.
- Assist in training new staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
