Collection Assistant

Graybar • Grand Rapids, MI

16h • $22 - $23

About The Position

The Collection Assistant performs collection duties for a defined portfolio of accounts. The role develops relationships with assigned customers, supports timely invoice payment and collection goals, provides account reports and information to customers, and updates customer data. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The expected pay rate is $22.00 to $23.00 per hour, depending on experience.

Requirements

• Customer service and communication skills.
• Ability to handle a consistent volume of customer inquiries.

Nice To Haves

• Three or more years of related experience preferred.
• A two-year degree preferred.

Responsibilities

• Develop relationships with assigned portfolio customers.
• Ensure invoices are paid in a timely manner and meet assigned collection goals.
• Provide customers with reports and information about their accounts.
• Update customer data.

Benefits

• Medical, dental, vision, and prescription drug plan options.
• Life insurance coverage for employees, with options for family coverage.
• Flexible Spending Accounts.
• Disability benefits at no cost to the employee.
• Profit-sharing plans.
• 401(k) savings plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid wellness day.
• Community Time Off for volunteering.
• Predictable work schedules, with no weekends or nights for most roles.
• Employee Recognition Program.
• Educational Reimbursement and Career Development Programs.
• Employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed