Collectibles Producer

Brown & Brown Insurance

About The Position

Bridge Specialty Group is seeking a Collectibles Producer to develop and convert new-business opportunities for its MGU Collectibles program. The role handles inbound and outbound customer calls, evaluates applicant and risk information, explains program features and coverage considerations, and guides customers through quoting and binding across multiple states. Performance is measured by new-business premium production, bind ratio, responsiveness, and customer experience. The Producer works with prospective customers and internal teams to support accurate, timely quoting and binding. The position requires an active Property & Casualty license; a Surplus Lines license is preferred. The role includes participation in approximately one to two business events or industry functions per year, as requested.

Requirements

Active Property & Casualty license.
High school diploma or equivalent.
At least one year of insurance-industry experience.
Proficiency with Microsoft Office applications and ability to learn agency, policy, CRM, and quoting systems.
Strong verbal and written communication skills, including a professional telephone presence.
Ability to review detailed applicant and risk information and make sound, timely decisions within established guidelines.

Nice To Haves

Surplus Lines license.
Associate's or bachelor's degree in business, finance, insurance, or a related field.
Experience in personal lines, specialty insurance, collectibles, affinity programs, direct-to-consumer sales, or a call-center production environment.

Responsibilities

Contact prospective customers, primarily by outbound calls generated from national website quote activity and other approved lead sources.
Handle inbound calls and inquiries about eligibility, coverage, quotes, and the application process.
Use a consultative sales approach to explain program features, coverage forms, endorsements, exclusions, state-required affidavits, underwriting requirements, and the claims process.
Review applications and risk information for completeness, accuracy, and alignment with underwriting guidelines, and obtain missing information as needed.
Prepare and communicate quotes, secure required documentation, and complete binding steps accurately and promptly within assigned authority and established procedures.
Maintain current knowledge of product offerings, coverage and endorsement forms, underwriting guidelines, and applicable state requirements.
Meet or exceed monthly production and quality metrics, including new-business premium and bind-ratio goals.
Document customer interactions and maintain accurate, timely records in applicable agency, policy, CRM, and workflow systems.
Partner with underwriting, operations, claims, and other internal teams to resolve questions and support a smooth customer experience.
Participate in approximately one to two business events or industry functions per year, as requested.