Coffee Equipment Service Technician

Odeko•Eliot, ME

6d•$23 - $28•Onsite

About The Position

Odeko is hiring a Coffee Equipment Service Technician to cover New England. The role involves driving to customer locations to repair, maintain, survey, and install coffee equipment, including espresso machines, water filtration systems, and related equipment. Work primarily takes place at customer sites and includes both scheduled maintenance and emergency repairs. The technician represents Odeko to customers, maintains service and inventory records, follows company policies and safety protocols, and works independently with limited supervision while collaborating with the team. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m., with occasional weekend on-call availability, longer-than-standard shifts, and overtime as needed. Pay is $23.00–$28.00 per hour, depending on experience.

Requirements

Proficiency with tools, machinery, electricity, and plumbing.
Strong attention to detail, problem-solving abilities, and communication skills.
Reliable, accountable, and professional demeanor in high-pressure situations.
Ability to share knowledge and teach others.
Ability to work independently with little supervision and collaborate effectively with the team.
Basic computer software experience, including Outlook, Word, and Excel.
Ability to carry and transport up to 60 pounds repetitively, move equipment, work in tight spaces, and sit or stand for extended periods.
Availability to occasionally work weekends, on-call hours, and longer than the standard eight-hour shift.
Valid and current U.S.-issued driver’s license, no major violations in the past three years, and ability to drive a company vehicle.
Ability to read, write, and understand or speak English.

Nice To Haves

Ability to access and use schematics.
Previous coffee industry or mechanical experience.

Responsibilities

Drive to customer locations to troubleshoot and repair coffee equipment on site.
Perform scheduled and unscheduled service activities, including emergency service calls, preventative maintenance, surveys, and installations.
Identify damage, mechanical defects, electrical failures, and water leaks.
Troubleshoot and repair equipment damage or defects.
Maintain a log of issues found.
Maintain part inventory levels in the company-provided service vehicle.
Represent the company with a positive, professional demeanor and image.
Follow safety protocols, including vehicle monitoring programs, and abide by company policies.
Perform other duties as assigned.