Coffee - Clerk

Bristol Farms • Newport Beach, CA

5d

About The Position

The Coffee Clerk provides customer service that exceeds customer expectations in the Coffee Department. The role fulfills coffee bean orders, prepares coffee and tea drinks according to Bristol Farms’ instructions and recipes, answers customer questions, and processes transactions. The clerk is expected to maintain a positive, respectful, and flexible attitude and to learn about department merchandise so they can educate customers on its preparation and use. Other duties may be assigned.

Requirements

• High school diploma or general education degree (GED).
• Ability to stand for long periods, walk, use hands frequently, handle or feel objects, tools, or controls, talk or hear, and taste or smell.
• Frequently reach with hands and arms; occasionally climb or balance and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 15 pounds.
• Close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Listen to customer needs and obtain requested products.
• Fill coffee bean orders.
• Make coffee and tea drinks according to Bristol Farms’ instructions and recipes.
• Answer customer questions about merchandise location, price, and use.
• Answer the phone and take orders as necessary.
• Operate the cash register according to established policies and procedures.
• Accurately record customer transactions and accept payment according to Bristol Farms’ cash register procedures.
• Become knowledgeable about Coffee Department merchandise and educate customers on its preparation and use.
• Provide customer service that exceeds customer expectations by demonstrating a positive attitude, respect, and flexibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED