Coffee - Clerk
About The Position
The Coffee Clerk provides customer service that exceeds customer expectations in Bristol Farms’ Coffee Department. The role involves listening to customers and fulfilling product requests, filling coffee bean orders, preparing coffee and tea drinks according to company instructions and recipes, answering questions about merchandise, and taking phone orders as needed. The Coffee Clerk operates the cash register and accurately records transactions and payments according to established procedures. The clerk is also expected to learn about department merchandise so they can educate customers on its preparation and use, and to maintain a positive, respectful, flexible, and service-oriented attitude.
Requirements
- High school diploma or general education degree (GED).
- Ability to stand for long periods, walk, frequently use hands and fingers, handle or feel objects, tools, or controls, talk or hear, and taste or smell.
- Frequent reaching with hands and arms; occasional climbing or balancing and stooping, kneeling, crouching, or crawling.
- Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 15 pounds.
- Close, color, and peripheral vision; depth perception; and ability to adjust focus.
- Positive, can-do attitude; respectful treatment of others; and flexibility to adjust to workplace changes.
Responsibilities
- Listen to customer needs and obtain requested products.
- Fill coffee bean orders.
- Prepare coffee and tea drinks according to Bristol Farms’ instructions and recipes.
- Answer customer questions about merchandise location, price, and use.
- Answer the phone and take orders as necessary.
- Operate a cash register according to established policies and procedures.
- Accurately record customer transactions and accept payment according to Bristol Farms’ cash register procedures.
- Become knowledgeable about Coffee Department merchandise and educate customers on its preparation and use.
- Provide customer service that exceeds expectations, demonstrating a positive attitude, respect, and flexibility.
Benefits
- Paid weekly
- Values-based culture intended to support growth and development
- Training program to build guest service skills
- Opportunity for growth within the family of brands
- Medical, dental, vision, and 401(k) benefits available
- Scholarship opportunities for full- and part-time team members
- 20% discount at Bristol Farms and Lazy Acres locations
- $60 Shoes for Crews credit every six months of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
