Niemann Harvest Market Coffee Clerk

Niemann Foods • Champaign, IL

5d

About The Position

The Niemann Harvest Market Coffee Clerk provides excellent customer service while supporting daily coffee department operations. The role includes developing product knowledge, rotating and merchandising products, controlling shrink, maintaining quality and cleanliness, following health and safety requirements, and fostering the Niemann Harvest Market culture. The clerk uses the three E’s—Engagement, Educate, Empowerment—to engage customers, suggest products, and provide samples. No supervisory responsibilities are assigned. Food Handler’s Certification is provided at store level when required by state law.

Requirements

• No education or experience is required.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Basic math skills, including addition, subtraction, division, and multiplication.
• Ability to prioritize and multitask, pay attention to detail, work in a fast-paced environment, solve problems, and adapt.
• Strong communication skills and an outgoing, people-oriented approach.
• High energy and curiosity, with an interest in food, learning, and sharing product knowledge.
• Food Handler’s Certification where required by state law; provided at store level.

Nice To Haves

• Passion for food and farming; product curiosity; outgoing and genuine demeanor; interest in trends and technology; honesty; and a desire to communicate and share knowledge.

Responsibilities

• Deliver superior guest service and ensure customer satisfaction.
• Use the three E’s: Engagement, Educate, Empowerment.
• Engage customers through suggestive selling and sampling.
• Learn the seasonality, uses, and tastes of products offered.
• Perform quality assurance checks of the department.
• Promote sales.
• Handle and rotate products properly.
• Follow day-to-day operational procedures to maintain stock levels, inventory, and cleanliness.
• Promote and support established programs.
• Follow Health Code guidelines and company programs, policies, and procedures.
• Follow safety policies and procedures and serve as a safety role model.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts for medical and dependent care
• Life insurance
• Voluntary benefits
• Paid time off
• Retirement plans
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed