Niemann Harvest Market Operations Manager

Harvest Market (Niemann) (Niemann Foods)•Champaign, IL

6d•$900 - $1,200•Onsite

About The Position

The Niemann Harvest Market Operations Manager assists the Store Director in maximizing gross profit margins, ensuring sales production, controlling inventory and expenses, creating a positive customer experience, and supporting profitable store operations through creative merchandising. The role also helps develop and maintain relationships with Vendors, Makers, and Producers, and works with departments on cross-merchandising while fostering the Niemann Harvest Market culture. The Operations Manager supports sales and operational goals, maintains appropriate merchandise levels and presentations, monitors competition and business trends, and helps ensure compliance with laws, policies, procedures, and safety practices. The role represents NFI within the store and community and assists with recruiting, training, and developing store personnel. This position manages subordinate supervisors and directly supervises non-supervisory associates. Supervisory duties include coordinating and evaluating work, training, assigning and directing tasks, appraising performance, rewarding and coaching associates, and resolving complaints and problems. The role requires two years of supermarket management experience. First Aid, CPR, and Power Industrial Truck certifications are provided at store level. The work includes regular standing, walking, reaching, communicating, and lifting or moving up to 25 pounds; frequent stooping, kneeling, crouching, and lifting or moving up to 50 pounds; and occasional sitting, climbing, balancing, overhead lifting, crawling, tasting or smelling, and lifting or moving up to 100 pounds. Occasional work conditions may include extreme cold or heat, wet or humid conditions, outdoor weather, electrical-shock risk, and proximity to moving mechanical parts. Noise is regularly moderate. For Illinois locations, the pay range is $900 to $1,200 per week, depending on industry experience. Starting pay is based on experience, internal equity, and scope of responsibility. Benefits are subject to eligibility based on full-time or part-time status.

Requirements

Two years of supermarket management experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with supermarket math concepts, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
First Aid certification, provided at store level.
CPR certification, provided at store level.
Power Industrial Truck certification, provided at store level.
Ability to meet the stated physical demands, including lifting and moving items up to 100 pounds occasionally.

Nice To Haves

Passion and sense of purpose; interest in food and farming; curiosity and thirst for knowledge; outgoing, genuine, honest, and open-minded demeanor; effective communication and desire to share; fun and trend-aware outlook; technology aptitude; supermarket knowledge; merchandising, people development, team development, leadership, organization, prioritization, and detail-management skills; stability, energy, and adaptability.

Responsibilities

Deliver superior guest service and ensure customer satisfaction.
Learn and use the three E’s: Engagement, Educate, Empowerment.
Assist with analyzing and measuring business trends and developing and implementing plans to maximize sales and meet or exceed goals and objectives.
Assist with controlling shrink expenses and payroll.
Ensure appropriate merchandise stock levels, adjacencies, presentations, signing, and assortment in all departments, and keep the selling floor adequately stocked.
Monitor competitor activities, report results, share information with the supervisor, and make appropriate price recommendations.
Review department and store trends and recommend and initiate changes to maximize goals and objectives.
Ensure compliance with laws, policies, and procedures through management and staff meetings, store walk-throughs, audits, and other activities.
Act as NFI’s representative within the store and community.
Continually evaluate and respond to performance issues.
Actively recruit management candidates.
Assist the Store Director with training and developing the store team, and direct and monitor training and development for store personnel.
Follow store and department policies and procedures.
Enforce safety policies and procedures and serve as a safety role model.
Manage subordinate supervisors and directly supervise non-supervisory associates; coordinate and evaluate the unit’s work.
Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; address complaints and resolve problems.
Perform other responsibilities as assigned by the supervisor.