Co-Pay Assistance Collections Specialist
PROMPTCARE HOME INFUSION LLC•New Providence, NJ
•Onsite
About The Position
PromptCare seeks a highly motivated, experienced, and detail-oriented Co-Pay Assistance Specialist to join our AR Infusion team. The Specialist will oversee the billing and collections of patients’ pay accounts. If you are a detail-oriented individual with a passion for healthcare billing and collections, we encourage you to apply for this exciting opportunity in the Homecare Infusion industry.
Requirements
- High School Diploma or equivalent
- 2-3 years of experience in electronic claims submission and medical collections preferred
- Working knowledge of insurance plans including but not limited to Medicare and Medicaid preferred
- Industry experience with billing/collections in DME, home infusion and/or enteral preferred
- Accounts receivable and accounting experience preferred
- Knowledge of CPR+ software preferred
Responsibilities
- Ensure timely and accurate submission of patient statements
- Ensure proper follow-up is performed on all outstanding balances
- Evaluate eligibility for Copay Assistance & Hardship Program and identify possible funding sources
- Follow internal and external policies and procedures
- Escalate problems as necessary to ensure timely resolution
- Ensure balances that are billed to a patient are appropriate by reviewing the primary payer EOB and other account information as necessary
- Maintain the patient billing phone line and answer and respond to patient questions and concerns in a timely manner
- Submissions & Collections of Copay Assistance Payor accounts for assigned payers
- Re-enroll patients yearly for Copay Assistance and Hardship Programs
- Additional duties as assigned
Benefits
- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
