Co Manager - (RT2365)

RaceTrac•Cape Coral, FL

7d•Onsite

About The Position

At RaceTrac, Co-Managers support the General Manager, lead by example, and help teams deliver exceptional guest experiences. They help drive store performance, develop talent, and bring RaceTrac’s mission of making people’s lives simpler and more enjoyable to life. This hands-on leadership role involves operating in a dynamic, high-volume environment, with autonomy supported by established systems and tools. The position offers leadership training and development and promotion potential, including a path to General Manager.

Requirements

3–5 years of experience in retail, food service, or restaurant leadership.
Strong coaching, communication, and problem-solving skills.
Experience in high-volume, guest-focused environments.
Ability to read and act on business metrics such as P&L, labor, and sales.
High school diploma or GED, in progress or completed.
Ability to lift up to 50 lbs. and perform physical tasks as needed.
Willingness to obtain and maintain food handler and alcohol server permits, if required.

Nice To Haves

At least 1 year of management experience.

Responsibilities

Cultivate a guest-first culture and establish a welcoming environment for guests, team members, and vendors.
Mentor, train, and support Shift Managers and team members; set expectations, provide feedback, and lead by example.
Ensure guest transaction expectations are met, including managing line lengths through training and coaching.
Foster communication and collaboration across shifts, clarify shift expectations, and help relay information from RaceTrac.
Assist in executing store strategies to drive sales, guest satisfaction, and profitability.
Monitor inventory levels, analyze stock and reports, ensure accurate ordering, minimize waste, and communicate inventory updates to the General Manager, vendors, and team members.
Monitor cash controls and train employees on operational processes and their impact on store financial performance.
Execute promotions, train teams on promotional techniques, and communicate current and upcoming promotions.
Ensure food service safety and standards are followed; conduct regular food quality checks and provide training and coaching as needed.
Ensure teams understand safety policies and regulations and know where to find required documentation.
Maintain and organize documentation required for audits or inspections.
Ensure the store is clean, stocked, and aligned with RaceTrac brand standards.
Analyze reports and business trends, then take action to improve store performance.
Monitor staffing levels and schedule execution, provide feedback to the General Manager, and create schedules as needed.
Provide specific team performance feedback to the General Manager and support performance management as directed.
Use coaching techniques to help associates identify development opportunities and support their growth.
Promote teamwork and inclusive communication, and provide support during busy periods or when guest concerns arise.
Adjust communication style to the audience, listen actively, and ask clarifying questions when needed.