CNC Field Service Technician - (Remote Work)

TMG Chicago • Peoria, AZ

10d • Remote

About The Position

Morris Group, Inc., through its HFO Chicago division, is seeking an adventurous and diligent Field Service Technician to troubleshoot, repair, install, and maintain CNC machine tools and controls at customer facilities. The position serves customers across a regional territory, with employees dispatched daily from home. A company vehicle is provided, and the company pays travel gas expenses. Training in CNC repair and Haas equipment is included during onboarding, with factory certification within the first year. The position reports directly to the Service Manager.

HFO Chicago is the exclusive distributor for Haas CNC machine tools and rotary products, serving manufacturers in Northern Illinois and Indiana. The work involves customer interaction and technical support in a fast-paced industry, as well as travel and driving throughout the regional territory. The role requires flexible hours and the physical ability to service equipment in industrial settings.

Requirements

• Demonstrated ability in mechanical/electrical repair or engineering is desired.
• Ability to read and interpret drawings and schematics is required.
• Excellent technical, communication, and presentation skills are required.
• Ability to meet physical requirements, including regularly lifting 40–50 pounds.
• Ability to work flexible hours and travel and drive frequently throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods.
• Ability to bend, twist, stoop, reach, and lift moderate-to-heavyweight material up to 50 pounds with assistance from equipment or other employees.
• Ability to frequently use hands and arms, and to access all areas of the premises.
• Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and customer and team interactions.
• For safety-sensitive duties, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions; and perform precise work requiring hand–eye coordination and fine motor skills.
• Ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required personal protective equipment.

Nice To Haves

• CNC repair background is a plus.
• Experience with software such as Microsoft Office is a plus.

Responsibilities

• Travel to customer sites to install, fix, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customer regarding machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the company’s represented product lines.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance.
• 3+ weeks’ vacation to start.
• 10 company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.
• Company-provided vehicle and company-paid gas expenses for travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed