CNC Field Service Technician

TMG Midwest • Florence, KY

10d

About The Position

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician. The technician will use an extensive understanding of electrical, pneumatic, and hydraulic schematics to detect and resolve issues with electrical and mechanical components.

The role involves traveling to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls. The technician researches machine issues using manuals, technical documents, and internal and vendor resources; documents machine status, repairs, and installations; promotes and performs preventative maintenance; and provides after-sales technical support and training. The technician is also expected to maintain in-depth knowledge of the machine tool industry and the company's product lines.

Requirements

• Experience in mechanical and electrical repair of CNC machine tools.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Excellent technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout a regional territory.
• Ability to perform bending, twisting, stooping, reaching, and lifting of moderate-to-heavyweight material up to 100 lbs. with assistance from equipment or other employees.
• Ability to access all areas of premises, concentrate and remain focused while prioritizing multiple tasks, and sit for prolonged periods.
• Ability to frequently use hands and arms and the vision abilities required for the job, including close, distance, and peripheral vision, depth perception, and focus adjustment.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and interactions with customers and team members.
• For designated safety-sensitive positions: ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions; and perform precise work requiring strong hand-eye coordination and fine motor skills.
• For designated safety-sensitive positions: ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while consistently wearing required PPE.

Nice To Haves

• Haas CNC repair background.
• Ability to read and interpret drawings and schematics.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls.
• Use machine tool manuals, technical documents, and internal and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customer about machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Conduct after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the company's represented product lines.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Market-competitive comprehensive health benefits, including a zero-premium medical plan offering, vision, dental, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed