CNC Field Service Technician

TMG Midwest • Miamisburg, OH

10d

About The Position

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician. The technician will use an extensive understanding of electrical, pneumatic, and hydraulic schematics to detect and resolve issues with electrical and mechanical components. The role involves traveling to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls, as well as provide preventative maintenance, after-sales technical support, and training. The technician will document machine status, issues, repairs, and installations for the office and customers, and maintain in-depth knowledge of the machine tool industry and the company's product lines. This role serves customers throughout a regional territory and includes frequent travel and flexible hours.

Requirements

• Experience in mechanical and electrical repair of CNC machine tools.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Excellent technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout a regional territory.
• Ability to perform bending, twisting, stooping, reaching, and lifting of moderate-to-heavyweight material up to 100 pounds with assistance from equipment or other employees.
• Ability to access all areas of the premises and sit for prolonged periods.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to frequently use hands and arms.
• Vision abilities including close, distance, and peripheral vision, depth perception, and adjustment of focus.
• Ability to work responsibly and professionally at dynamic job sites involving tight timelines, changing priorities, and interaction with customers and team members.
• For safety-sensitive positions, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• For safety-sensitive positions, ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• For safety-sensitive positions, strong hand-eye coordination and fine motor skills for precise electrical, mechanical, and diagnostic work.
• For safety-sensitive positions, ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while consistently wearing required personal protective equipment.

Nice To Haves

• Haas CNC repair background.
• Ability to read and interpret drawings and schematics.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls.
• Use machine tool manuals, technical documents, and internal and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customer regarding machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Conduct after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the product lines represented by the company.
• Perform related duties as required.

Benefits

• Competitive starting salary.
• Market-competitive comprehensive health benefits, including a zero-premium medical plan offering, vision, dental, and company-paid life insurance.
• Three or more weeks of vacation to start.
• Ten company-paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed