CNC Field Service Technician - (Remote Work)

TMG Chicago • Crawfordsville, IN

10d • Remote

About The Position

Morris Group, Inc. is seeking an adventurous and diligent Field Service Technician for HFO Chicago, its Haas CNC machine tool and rotary products distribution division. The technician troubleshoots, repairs, installs, and maintains CNC machine tools and controls at customer facilities. The role is dispatched from the employee’s home and requires frequent travel and driving throughout a regional territory; a company vehicle and company-paid gas are provided. Training in CNC repair and Haas equipment is included during onboarding, with factory certification within the first year. The position reports directly to the Service Manager.

Requirements

• Demonstrated ability in mechanical/electrical repair or engineering is desired.
• Ability to read and interpret drawings and schematics is required.
• Excellent technical, communication, and presentation skills are required.
• Ability to meet the physical requirements of the job, including regularly lifting 40–50 pounds.
• Ability to work flexible hours and travel and drive frequently throughout a regional territory.
• Ability to use a laptop, smartphone, and various software applications.
• Ability to access all areas of premises; concentrate and remain focused while prioritizing multiple tasks; and sit for prolonged periods.
• Ability to bend, twist, stoop, reach, and lift moderate-to-heavy materials up to 50 pounds, with equipment or employee assistance.
• Ability to frequently use hands and arms; required vision abilities include close, distance, and peripheral vision, depth perception, and adjustment of focus.
• Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and interaction with customers and team members.
• For safety-sensitive work, ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods; work in tight spaces or awkward positions; and perform precise work requiring strong hand–eye coordination and fine motor skills.
• Ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while consistently wearing required PPE.

Nice To Haves

• CNC repair background is a plus.
• Software experience, such as Microsoft Office, is a plus.

Responsibilities

• Travel to customer sites to install, fix, repair, and maintain machine tool equipment and controls.
• Use online technical documents, manuals, and vendor resources to research machine issues.
• Complete and submit accurate documentation to the office and customers regarding machine issues, repairs, and installation status.
• Promote and perform preventative maintenance on customer machine tool equipment.
• Provide after-sales technical support and training.
• Maintain in-depth knowledge of the machine tool industry and the company’s represented product lines.
• Perform related duties as required.

Benefits

• Competitive starting salary
• Comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance
• 3+ weeks’ vacation to start
• 10 company-paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program
• Company-provided vehicle and company-paid gas for travel

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed