🔥 CNA FACILITY COORDINATOR!! 🔥

Allcare Home Health Agency • Chapel Hill, NC

3d

About The Position

Allcare Home Health Agency is seeking an organized, dependable, and experienced Certified Nursing Assistant to serve as a Facility Coordinator. The coordinator oversees and coordinates assigned home care services for clients residing in independent and assisted living facilities, and acts as the primary liaison among the agency, facility staff, caregivers, clients, and families. The role supports effective communication, appropriate staffing, quality service delivery, and client satisfaction.

The position includes coordinating caregiver assignments and schedules, monitoring coverage and service delivery, maintaining relationships with facility personnel, and conducting client check-ins. The coordinator also provides personal care and other CNA duties, follows individualized care plans and agency policies, and promptly refers concerns requiring clinical assessment to the Agency’s Director of Nursing or designated clinical personnel.

Requirements

• Current North Carolina CNA certification.
• Minimum of 5 years working as a CNA.
• Excellent organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Compassionate, dependable, and professional demeanor, with the ability to establish positive working relationships.
• Ability to use computers, email, scheduling systems, and electronic documentation platforms.
• Successfully complete applicable background checks and agency screening.
• Current TB test.
• BLS certification from the American Heart Association.
• Reliable transportation, a valid driver’s license, and current auto insurance.

Nice To Haves

• High school diploma or equivalent.
• Experience working in assisted living or independent living facilities.
• Previous supervisory, scheduling, or coordination experience.

Responsibilities

• Serve as the primary agency contact at assigned facilities.
• Establish and maintain positive working relationships with facility administrators, directors of nursing, and other facility personnel.
• Monitor service delivery and maintain communication with facility partners.
• Address facility concerns and coordinate timely resolutions.
• Promote Allcare Home Health Agency services and maintain professional relationships with facility partners.
• Coordinate caregiver assignments and staffing schedules for clients in assigned facilities.
• Monitor caregiver attendance, punctuality, and shift coverage.
• Assist with caregiver orientation and facility-specific expectations.
• Report staffing concerns and performance issues to management.
• Assist clients with bathing, dressing, grooming, toileting, medication reminders, and vital sign checks.
• Follow individualized care plans and agency policies.
• Conduct routine client check-ins and service-satisfaction visits.
• Monitor whether assigned services are delivered according to approved service plans.
• Communicate client concerns, complaints, and changes in condition to the Agency’s Director of Nursing.
• Refer concerns requiring clinical assessment promptly to the Director of Nursing or designated clinical personnel.
• Maintain regular communication with clients, families, and facility representatives.
• Promote client safety, dignity, and satisfaction.

Benefits

• Competitive pay based on experience.
• PTO, subject to agency policy.
• Paid holidays, subject to agency policy.
• Matching 401(k), subject to agency policy.
• Weekly pay via direct deposit.
• Ongoing training and support.
• Supportive team environment.
• Flexible work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED