Club Service Attendant

Crunch Fitness•Baton Rouge, LA

About The Position

The Club Service Attendant (CSA) supports the maintenance, cleanliness, and operational readiness of the club facility. The role helps ensure club spaces meet corporate standards for safety, cleanliness, and functionality through hands-on servicing, preventive maintenance, and coordination with club leadership and corporate facilities teams. The CSA also supports staff in following proper facility-maintenance practices. The position includes conducting facility inspections, completing and coordinating maintenance work, identifying deficiencies, and communicating findings to General Managers. The CSA provides technical guidance and training to club staff, supports maintenance projects and vendor services, and manages work orders and facility documentation through systems such as Open Wrench and GO CANVAS. The role requires a high school diploma or GED, a minimum age of 18, and 1–2 years of relevant experience. Physical work includes lifting up to 50 pounds and frequent standing, walking, bending, squatting, reaching, and climbing. Occasional travel to nearby club locations may be required. Compensation is $13.00 per hour.

Requirements

High school diploma or equivalent (GED).
At least 18 years of age.
At least 1–2 years of experience in facilities maintenance, janitorial services, or building operations.
Strong knowledge of janitorial procedures, maintenance operations, and safety practices.
Strong organizational, communication, and problem-solving skills.
Ability to work independently and provide guidance to others.
Professionalism, integrity, and accountability.
Experience using CMMS systems such as Open Wrench or similar platforms.
Ability to operate and maintain hand tools, power tools, and ladders.
Familiarity with web-based systems and digital reporting tools.
Knowledge of proper chemical handling and facility sanitation procedures.
Ability to lift up to 50 pounds and perform frequent standing, walking, bending, squatting, reaching, and climbing, including physically demanding tasks for extended periods.
Ability to work around cleaning chemicals, lubricants, and equipment-related substances.
Must wear a company-approved uniform while on duty.
Must have reliable transportation and be able to travel occasionally to nearby club locations.
Must be legally authorized to work in the United States and maintain eligibility throughout employment; required employment-verification documentation must be provided upon hire.

Nice To Haves

Prior experience in a health club, fitness facility, or retail environment.
Basic understanding of HVAC, plumbing, and electrical systems.

Responsibilities

Conduct club inspections in accordance with corporate facilities standards to ensure cleanliness, safety, and maintenance compliance.
Ensure preventive maintenance tasks are completed and operational protocols are followed.
Identify facility deficiencies and communicate findings and recommendations to General Managers.
Coordinate service schedules and maintenance tasks with club leadership and Area Maintenance Technicians (AMTs).
Participate in new-club walkthroughs to ensure facilities are ready before opening.
Review inspection results to identify trends, training needs, and operational improvements.
Provide technical guidance to club staff on janitorial and facility-maintenance standards.
Train Club Managers and team members on facility procedures, daily responsibilities, and maintenance expectations.
Deliver hands-on janitorial training, including proper use of cleaning chemicals, equipment, and safety protocols.
Coordinate vendor-led training and ensure compliance with certification requirements.
Conduct regular meetings and training sessions to communicate facilities department updates.
Participate in weekly alignment calls with corporate facilities leadership and AMT teams.
Schedule weekly CSA activities within approved time allocations.
Support the planning and execution of special maintenance projects in alignment with scope, timing, and budget.
Coordinate vendor services and ensure work meets specifications and quality standards.
Execute in-house maintenance projects when appropriate.
Communicate with General Managers and AMTs to align facility priorities and scheduling.
Manage facility work orders using the CMMS Open Wrench system, including loading, tracking, updating, and closing maintenance requests.
Use GO CANVAS or a similar system to complete monthly facility audits.
Maintain accurate documentation of maintenance and facility service activities.
Maintain a company-provided toolset and perform regular inventory checks.
Complete onboarding, corporate facilities, and assigned Crunch-approved training and comply with ongoing safety, maintenance, and operational training requirements.