Club Attendant

24 Hour Fitness USA•Anaheim, CA

About The Position

The Club Attendant drives member satisfaction by providing exceptional customer service while performing maintenance and cleaning tasks to keep the facility healthy, clean, and orderly. The role completes assigned daily and weekly cleaning work, special projects, and minor cosmetic repairs. Depending on the club, duties may also include maintaining wet areas and conducting regular pool chemical testing. The Club Attendant partners with the Facilities Technician, reports to the General Manager, and regularly interacts with club management, team members, and members. Travel between clubs may be required.

Requirements

Knowledge of cleaning practices and procedures.
Ability to understand and follow written instructions.
Effective verbal and written communication skills.
Ability to work independently without supervision.
Attention to detail.
Ability to establish and maintain cooperative working relationships.
High school diploma or GED.
Six months of janitorial experience.
Ability to stand, walk, and use hands and arms regularly; climb, balance, stoop, kneel, crouch, or crawl frequently; and lift up to 25 pounds regularly and up to 100 pounds occasionally.
Ability to communicate by telephone with internal and external members.
Ability to use cleaning chemicals, ladders, and cleaning utensils.
Ability to work around moving mechanical parts and in an environment that is occasionally loud.
Ability to travel between clubs if required.

Responsibilities

Clean and dust walls, mirrors, countertops, glass, and windows.
Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, workout areas, offices, hallways, and stairs.
Clean and dust weight and cardio equipment.
Restock supplies and empty garbage and recycling containers.
Complete assigned daily and weekly scopes of work and special cleaning projects.
Clean and maintain wet areas when applicable, including pool decks, pools, steam rooms, and saunas, and conduct regular pool chemical testing.
Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
Partner with the Facilities Technician on equipment cleaning duties outlined in the preventative maintenance guide.
Perform minor painting as approved or directed by the General Manager and Facilities Technician.
Use janitorial supplies according to product labels and club manuals.
Report newly identified facility maintenance issues through Service Channel.
Report member complaints to the General Manager.