Club Attendant
About The Position
The Club Attendant supports member satisfaction by providing exceptional customer service and performing maintenance and cleaning tasks to keep the club healthy, clean, and orderly. The role works with the Facilities Technician and reports to the General Manager, regularly interacting with club management, team members, and members. Travel between clubs may be required. Duties include cleaning club facilities and equipment, replenishing supplies, completing assigned cleaning schedules and special projects, and reporting facility maintenance issues and member complaints. At clubs with wet areas, the role also helps maintain those spaces and may conduct regular pool chemical testing. The attendant may perform minor cosmetic equipment repairs and painting as approved or directed.
Requirements
- High school diploma or General Education Diploma (GED).
- Six months of janitorial experience.
- Knowledge of cleaning practices and procedures.
- Ability to understand and follow written instructions.
- Effective verbal and written communication skills.
- Ability to work independently without supervision.
- Attention to detail.
- Ability to establish and maintain cooperative working relationships.
- Ability to stand, walk, and use hands and arms regularly; climb, balance, stoop, kneel, crouch, or crawl frequently; and lift up to 25 pounds regularly and up to 100 pounds occasionally.
- Ability to communicate with internal and external members by telephone.
- Ability to use cleaning chemicals, ladders, and cleaning utensils.
- Ability to work around moving mechanical parts and occasionally loud noise.
- Travel between clubs may be required.
Responsibilities
- Clean and dust walls, mirrors, countertops, glass, and windows.
- Sweep, mop, scrub, and vacuum floors throughout the club, including locker rooms, exercise areas, office space, hallways, and stairs.
- Clean and dust weight and cardio equipment.
- Restock supplies and empty garbage and recycling containers.
- Complete daily and weekly assigned scopes of work and special cleaning projects.
- Maintain wet areas where applicable, including cleaning the pool deck, vacuuming the pool, cleaning the steam room and sauna, and conducting regular pool chemical testing.
- Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
- Partner with the Facilities Technician to clean equipment as outlined in the preventative maintenance guide.
- Perform minor painting as approved or directed by the General Manager and Facilities Technician.
- Use janitorial supplies according to product labels and club manuals.
- Report newly identified facility maintenance issues through Service Channel.
- Report member complaints to the General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
