Club Attendant
About The Position
The Club Attendant supports member satisfaction by providing exceptional customer service and performing maintenance and cleaning tasks to keep the facility clean, healthy, and orderly. The role includes cleaning club spaces and equipment, replenishing supplies, handling waste and recycling, completing assigned cleaning schedules and special projects, and reporting facility issues or member complaints. At clubs with wet areas, duties may also include pool and wet-area cleaning and regular pool chemical testing. The attendant partners with the Facilities Technician and reports to the General Manager, and regularly interacts with club management, team members, and members. Travel between clubs may be required.
Requirements
- Knowledge of cleaning practices and procedures.
- Ability to understand and follow written instructions.
- Effective verbal and written communication skills.
- Ability to work independently in the absence of supervision.
- Attention to detail.
- Ability to establish and maintain cooperative working relationships with people contacted during the course of duties.
- High school diploma or General Education Diploma (GED).
- Six months of janitorial experience.
- Ability to stand, walk, and use hands and arms regularly.
- Ability to frequently climb, balance, stoop, kneel, crouch, or crawl.
- Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally.
- Ability to communicate by telephone with internal and external members.
- Ability to use cleaning chemicals, ladders, and cleaning utensils.
- Ability to work with regular exposure to moving mechanical parts and occasional loud noise.
Responsibilities
- Clean and dust walls, mirrors, countertops, glass, and windows.
- Sweep, mop, scrub, and vacuum floors throughout club areas, including locker rooms, weight and cardio areas, offices, hallways, and stairs.
- Clean and dust weight and cardio equipment.
- Restock supplies.
- Empty garbage and recycling containers.
- Complete assigned daily and weekly scopes of work.
- Perform special cleaning projects as assigned.
- Maintain wet areas where applicable, including cleaning the pool deck, vacuuming the pool, cleaning the steam room and sauna, and conducting regular pool chemical testing.
- Perform minor cosmetic equipment repairs, such as rust removal, touch-up painting, and relabeling.
- Partner with the Facilities Technician on equipment cleaning duties described in the preventative maintenance guide.
- Perform minor painting as approved or directed by the General Manager and Facilities Technician.
- Use janitorial supplies according to product labels and club manuals.
- Report newly identified facility maintenance issues through Service Channel.
- Report member complaints to the General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
