Club Service Attendant

Crunch Fitness - Fitness Ventures LLC•St. George, LA

About The Position

The Club Service Attendant (CSA) supports the overall maintenance, cleanliness, and operational readiness of the club facility. The role ensures that club areas meet corporate standards for safety, cleanliness, and functionality through hands-on servicing, preventative maintenance, and coordination with club leadership and corporate facilities teams. The CSA helps maintain a safe, well-functioning environment for members and staff and guides team members on appropriate facility maintenance practices. The position includes inspecting clubs, carrying out and coordinating preventative maintenance, identifying and reporting facility deficiencies, supporting maintenance projects, training staff, coordinating vendors, and managing work orders and facility audits. Occasional travel to nearby club locations may be required. The CSA must complete onboarding and corporate facilities training and maintain compliance with safety, maintenance, and operational training requirements.

Requirements

High school diploma or equivalent (GED).
At least 18 years of age.
At least 1–2 years of experience in facilities maintenance, janitorial services, or building operations.
Strong knowledge of janitorial procedures, maintenance operations, and safety practices.
Strong organizational, communication, and problem-solving skills.
Ability to work independently and provide guidance to others.
Professionalism, integrity, and accountability.
Experience using CMMS systems, such as Open Wrench or similar platforms.
Ability to operate and maintain hand tools, power tools, and ladders.
Familiarity with web-based systems and digital reporting tools.
Knowledge of proper chemical handling and facility sanitation procedures.
Ability to lift up to 50 pounds and perform frequent standing, walking, bending, squatting, reaching, and climbing, as well as physically demanding tasks for extended periods.
Ability to work with exposure to cleaning chemicals, lubricants, and equipment-related substances.
Reliable transportation.
Legal authorization to work in the United States, maintained throughout employment, and ability to provide required employment-verification documentation upon hire.

Nice To Haves

Prior experience in a health club, fitness facility, or retail environment.
Basic understanding of HVAC, plumbing, and electrical systems.

Responsibilities

Conduct club inspections in accordance with corporate facilities standards for cleanliness, safety, and maintenance compliance.
Complete preventative maintenance tasks and ensure operational protocols are followed.
Identify facility deficiencies and communicate findings and recommendations to General Managers.
Coordinate service schedules and maintenance tasks with club leadership and Area Maintenance Technicians (AMTs).
Participate in new-club walkthroughs to ensure facility readiness before opening.
Review inspection results to identify trends, training needs, and operational improvements.
Provide club staff with technical guidance and support on janitorial and facility maintenance standards.
Train Club Managers and team members on facility procedures, daily responsibilities, and maintenance expectations.
Provide hands-on janitorial training, including proper use of cleaning chemicals and equipment and adherence to safety protocols.
Coordinate and support vendor-led training initiatives and ensure certification requirements are met.
Conduct regular meetings and training sessions to communicate facilities department updates.
Participate in weekly alignment calls with corporate facilities leadership and AMT teams.
Schedule weekly CSA activities within time allocations approved by club leadership.
Support the planning and execution of special maintenance projects in line with scope, schedule, and budget.
Coordinate vendor services and ensure work meets specifications and quality standards.
Execute in-house maintenance projects when appropriate.
Communicate with General Managers and AMTs about facility priorities and scheduling.
Manage facility work orders using the CMMS Open Wrench system.
Load, track, update, and close maintenance requests accurately and promptly.
Use GO CANVAS or a similar system to complete monthly facility audits.
Document all maintenance and facility service activities.
Complete onboarding and corporate facilities training programs and all Crunch-approved training assigned by the AMT.
Maintain ongoing compliance with safety, maintenance, and operational training requirements.
Maintain a company-provided toolset and perform regular inventory checks.
Wear a company-approved uniform while on duty.
Maintain reliable transportation and provide proof of employment authorization upon hire; notify the company immediately if work authorization status changes.